We have been very happy with the quality of DOT Tiedowns Ratchet Straps. Having been in the Tent Rental Business for 30 years, we appreciate a product that can handle some abuse. At the end of the day beyond product, it really does come down to a relationship. I have enjoyed working with David Tucker and the personal touch he adds to the DOT Tiedown experience.
Matt
I feel like I got on the ground floor with D.O.T. Tiedown, in the rental market. Their quality and the cost, is what piqued my interest. Working with David Tucker gave me confidence in their product. His knowledge of tents and truck straps is extensive. He educated me on what was best for my business, and projects. Since 2010, we have used a variety of their products. From 1” straps to secure product like tables and chairs in our warehouse. To their 2” tent and cargo straps to enhance our business.
Scott
I have worked with DOT Tiedown for several years and will continue to work with them for all our strapping and webbing needs. Their products are top-notch and their service is awesome! David Tucker is so easy to work with and always delivers as promised!
Lacey
We have been purchasing custom ratchet straps from D.O.T. Tiedown since 2009. They have become a very strategic vendor for us. David Tucker, our account representative, with D.O. T. Tiedown has helped me with his knowledge of products and making sure my product is delivered in a timely manner. His positive attitude and expertise have helped us grow. He follows up with me on my inventory levels helping me keep a sufficient quantity on hand so I do not run out. I would recommend anyone to them.
Selina
I’ve been using DOT Tent, Truck, & Chair ratchet straps for several years now. I’m very impressed with the quality and the price of DOT Tiedowns ratchet straps, and LOVE the fact its American made! All of my orders have been exactly the way I ordered them, and I have never had a problem with any of the ratchets. It’s a pleasure to work with David Tucker, he is very quick to respond to my emails, usually within an hour. He always follows up, with a phone call or email, to make sure my order was exactly what I needed. He is always extremely busy working the ARA and MATRA shows, but still has time to “chat” with his customers. Customer service at its finest!
Steven
I have had the pleasure of working with Willie and Ashley for over a year. They have a strong focus on the customer and make every effort to meet and exceed customer expectations. Their on-time delivery is exceptional, even when it is requested to meet due dates less than standard lead time. The professionalism that is provided by DOT is never less than par and it is always a joy to work with them.
Kevin
I just wanted to thank Willie, and the entire D.O.T. team for the excellent service you have provided our company over the last three years. From adjusting the strap stitch point and hook size to suit our needs, to proactively checking with us to be sure we have enough straps, and shipping orders very quickly D.O.T. has been there for us. We look forward to continuing to do our future business with D.O.T.
Vicki
Since our start up in 2007, our company relies on strong relationships with suppliers whether they are large or small to our operation. D.O.T. Tiedown has been a part of our growth since 2012. Using their products has been a great benefit to us. Their quality and pricing is unmatched in the industry. In the same time frame I have dealt with Ashley Shaw who has professionally taken care of our account. Ashley is always courteous with quick responses to our needs.
John
I have been purchasing straps and other components from DOT Tiedown for the better part of 15 years. I originally used another company from the Atlanta, GA area and found their pricing to be more than I wanted to pay. Along came DOT Tiedown with better pricing and better delivery. Now I sell the straps to our customers for the same price I used to purchase those same straps. Mike and Ashley haven taken care of our account and we could not be more pleased. The personal service we receive is what all companies should strive to attain.
Jim
We are very pleased with the quality of product that we are receiving from you, all of my departments here at the DC are satisfied due the user friendly mechanics of the straps and the way they are packaged. I have had a lot of positive feedback throughout the company and zero complaints. Our loading and securing process of freight has improved due to your guidance and advice throughout our transiting from load bars to straps. Finally, I will close by saying that we have received excellent customer service with David McAdams from day one and continues to this very day.
Brian
Last year when Mr. Spreeman called needing a high quality tie down to secure piano’s ranging in price in excess of $250,000 during transport, DOT Tiedown supplied them. Here is what the master piano maker said about our products: “These are the best straps I have ever used…”
Micheal Spreeman – Spreeman Piano Innovations, LLC