We are very pleased with the quality of product that we are receiving from you, all of my departments here at the DC are satisfied due the user friendly mechanics of the straps and the way they are packaged. I have had a lot of positive feedback throughout the company and zero complaints. Our loading and securing process of freight has improved due to your guidance and advice throughout our transiting from load bars to straps. Finally, I will close by saying that we have received excellent customer service with David McAdams from day one and continues to this very day.